Terms and Conditions
Last Updated: 06 May 2025
Welcome to ITY HAIR! These Terms and Conditions ("Terms") govern your use of our website, ityhair.com, and any related services offered by ITY HAIR ("we," "our," or "us"). By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website.
1. Acceptance of Terms
By accessing and using this website, you confirm that you accept and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference into these Terms.
2. Changes to Terms
We reserve the right to update, modify, or change these Terms at any time. All changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Your continued use of the website after any such changes constitutes your acceptance of the updated Terms.
3. Eligibility
To use this website, you must be at least 18 years of age or have the permission of a parent or guardian. By using the site, you represent that you are of legal age or have parental consent.
4. Products and Services
We strive to provide accurate and up-to-date information regarding our products. However, we cannot guarantee that the descriptions, prices, or other content on the website will always be accurate, complete, or error-free. We reserve the right to correct any errors and to update product information, prices, or availability at any time.
5. Ordering and Payment
When you place an order on our website, you agree to pay the full price of the product(s) ordered, including applicable fees. Payments must be made through our approved payment gateways. All transactions are subject to verification, and we reserve the right to cancel or modify orders if necessary.
6. Shipping and Delivery
We will process orders as promptly as possible, but we are not responsible for delays caused by third-party shipping providers. Shipping costs will be displayed at checkout, and delivery times will vary based on your location.
7. Returns and Exchanges
Please note that we do not accept returns or exchanges on any products purchased from our website. All sales are final. We encourage you to review product descriptions, images, and specifications carefully before making a purchase. If you receive a defective or incorrect item, please contact us within a day of receipt, and we will work to resolve the issue.
8. Account Registration
To use certain features of the website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during registration and to maintain the confidentiality of your account credentials. You are responsible for all activity under your account.
9. User Content
You may be allowed to post reviews, comments, or other content on our website. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute the content in any medium.
10. Prohibited Uses
You agree not to use the website for any unlawful or prohibited purpose. This includes, but is not limited to:
11. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the website or any products purchased from it. Our total liability will be limited to the amount you paid for the product or service in question.
12. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.
Return and Refund Policy
Last Updated: 06 May 2025
Thank you for shopping with ITY HAIR. We are committed to ensuring that you are satisfied with your purchase. Please read our Return and Refund Policy carefully to understand how we handle returns, exchanges, and refunds.
1. No Returns or Exchanges
We do not accept returns or exchanges on any products purchased from our website. All sales are final. We encourage you to carefully review product descriptions, images, and specifications before placing an order.
2. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within a day of receiving your order. We will evaluate the issue and, at our discretion, offer a resolution, which may include a refund or replacement, depending on the circumstances.
To initiate a claim for a defective or incorrect item, please email us at [your email address] with the following details:
Once we receive and assess your claim, we will provide instructions on how to proceed.
3. Refund Process
Refunds for defective or incorrect items will be issued to the original payment method used for the purchase. Please note that it may take up to [X] business days for the refund to appear on your statement, depending on your payment provider.